Terms and Conditions

For all classes, Glass Discovery experiences, demonstrations, and socials.

Fees, Payment Transfers & Refund Policies:

  • Refunds: Foci MCGA does not fully refund any classes. A 50-percent refund will be given for cancellations made at least 14 days before the start of class. No refund will be given after that time. If you need to cancel, please email contact@mnglassart.org or call 612-759-8476. If it is necessary for us to cancel a class for any reason, a full refund will be given.

  • Transfer of Funds: Foci MCGA does not allow transfers.

  • Expiration: All registrations expire after one year from purchase if not used. After one year, all payments made are non-refundable.

  • Inclement Weather Policy: Regular hours of operation may be impacted by weather, holidays, etc. Foci MCGA is dedicated to providing a safe working environment for all renters and users. We do not want to create any unsafe situations in regards to accessibility. In the case of severe hot or cold weather, please call to verify that the studio will be open for use. Severe weather closings are at the discretion of the Executive Director and will be at the consideration of the safety of our renters and users.

  • If you would like to transfer your registration to another class/class date, a request must be made in writing to contact@mnglassart.org at least 14 days prior to the scheduled activity.

    Class transfers are not guaranteed and are dependent on enrollment availability of the class you seek to transfer into.

    In the case that your request cannot be accommodated, the above stated refund policy will apply. If we are able to accommodate your request, a transfer fee will incur.

  • Group experiences may reschedule 25 or more days in advance of the event without penalty. Group experiences are charged a $50.00 administrative fee for any reservation cancellation made less than 14 days prior to the scheduled activity. Email contact@mnglassart.org with your request.

    Deposits, administrative fees, and consultation fees are nonrefundable.

    • Make-up sessions are only feasible for certain classes and upon instructor’s availability.

    • No more than 1 make-up session is permitted per course.

    • Each make-up session is $50. This includes 1 hour of private instruction and studio rental.

    • Make-up session can be scheduled no later than the week following the missed class.

    • Make-up session is to be arranged between student and instructor and approved by the Program Coordinator.

  • Deposits for Visiting Artist Classes are non-refundable and holds your space in the class. 50% of the class must be paid 30 days prior to the start of the class.

    The remaining balance is due 14 days prior to the start of class.

Minimum Participation Requirements:

  • Arrival: If you are over 15 minutes late to your Discovery, you will have to reschedule your session for a later date and pay the rescheduling fee.

  • Age: Minimum age requirements vary for different class categories. Discovery class participation minimum starts at age 9. Core classes start at age 14. Some classes require a parent or guardian to purchase an accompanying seat in the class. Please read the full age requirements here before signing a minor up for a class.

  • Waivers: All students and parents of minor students are required to read and sign a waiver, which indicates all of the safety risks involved with glassmaking and provides contact information.

  • Health: It is the responsibility of the student to take care of themselves if they possess any health or cognitive conditions that could be affected by working in Foci MCGA’s facilities. It is the responsibility of the student to notify staff of such conditions, should it affect their health and impair regular studio operations.

  • Impairment: Students are not permitted to be under the influence of drugs or alcohol during class.

  • Clothing: Please wear closed toe shoes that cover the foot entirely (no crocs or sandals). Foci MCGA will provide safety glasses, but you are welcome to bring your own.

    • For hot glass classes: Please wear comfortable cotton clothing that can get dirty and avoid items made from highly synthetic materials. Participants may want to consider wearing a breathable long sleeve shirt to protect their arms from heat. Shorts must be longer for protection during hot glass experiences. You may want to bring something to drink as the studio can get hot and the work can be strenuous. Our studio also has a water fountain.

    • For kilnforming glass classes: Please wear comfortable cotton clothing that can get dirty

  • Code of Conduct: Foci MCGA does not permit disrespectful conduct toward its members, guests, employees, vendors or property. Studio users are expected to treat Foci MCGA staff and others utilizing or patronizing Foci MCGA facilities with courtesy and respect. Failure to comply may result in the studio user’s permanent removal from access to any and all Foci MCGA facilities.

  • Anti-Discrimination: Foci MCGA has a zero-tolerance policy on discrimination or harassment because of race, color, creed, religion, national origin, sex, marital status, disability, public assistance, age, sexual orientation, familial status, or local human rights commission activity.

Affirmation of Community Standards

Foci MCGA upholds a strict policy of equality and diversity. It is the intent of this organization and all representatives thereof to promote creativity, individuality, original thought and freedom of expression in order for all participants and members to develop and excel in this field. It is essential to our culture as a whole that the rights, safety, dignity and worth of every individual is respected and honored. Because our culture is very diverse it is the duty of this organization and all representatives thereof to embrace these significant parts of our culture through respect and open dialogue and discussion. Anyone failing to respect these fundamentals of our society through bigotry, discrimination, violence, or intimidation of any kind will immediately be removed from the facility.

Title IX Statement

Foci MCGA is committed to providing a learning and working environment that promotes personal integrity, civility, and mutual respect in an environment free of sexual misconduct and discrimination. Title IX makes it clear that violence and harassment based on sex and gender are Civil Rights offenses subject to the same kinds of accountability and the same kinds of support applied to offenses against other protected categories such as race, national origin, etc. Harassment is not acceptable. Immediately notify the Executive Director if you or someone you know has been harassed or assaulted during any Foci MCGA program, event, rental or on Foci MCGA premises.

Studio Closures and Weather Policy

  • The studio shall be closed when the Executive Director judges the risk to the health and safety of studio clientele and staff be at risk. This judgement is based upon observations of conditions, local school closings, the State of Minnesota or City of Minneapolis emergency declarations, and the Minnesota DOT Road reports.

  • In the event Foci MCGA is closed due to inclement weather, clients will be notified at the phone number they provided when booking services.  If the phone call is not answered a message will be left and an e-mail will be sent. Clients will not be charge for missed rental/class time. Clients may choose to rebook time without penalty or to be refunded for prepaid services.